Emergency Service - Any Time, Any Day
903-287-6400903-567-8168

1st Call was a blessing throughout the entire project. Tim went above and beyond helping when he didn't even know if the insurance company was going to cover the damages. - Pam N

About us

The 1st Call Restoration team has extensive knowledge of the commercial and residential restoration industry and insurance industry. We specialize in water damage, fire damage and storm damage recovery and repair, and we also take pride in helping our clients turn an overwhelming, stressful situation into a positive experience.

Whether you’ve arrived home to a flooded house or fire damage, 1st Call Restoration will get your home or business back to normal quickly. First, we’ll assess your situation and listen to any concerns about the project, and then we’ll clearly explain our services and discuss your options. In most insurance claim instances, we’ll immediately start your project while you’re waiting for payment from the insurance company as well as help you manage your insurance claim with your adjuster.

Call us any day, any time – we’re available 24/7 – and our team of water damage and fire damage specialist will immediately respond. The 1st Call Restoration main offices are located in the Cedar Creek Lake area, and we serve Henderson County, Ellis County, Kaufman County, Navarro County, Rockwall County, Van Zandt County and surrounding counties and cities including Athens, Balch Springs, Brownsboro, Canton, Chandler, Coffee City, Combine, Corsicana, Crandall, Cross Roads, Edgewood, Emory, Ennis, Eustace, Forney, Frankston, Grand Saline, Gun Barrel City, Jacksonville, Kemp, Kerens, Larue, Mabank, Malakoff, Martins Mill, Mesquite, Mineola, Payne Springs, Poyner, Richland Chambers, Scurry, Seagoville, Seven Points, Sunnyvale, Terrell, Tool, Trinidad, Tyler, Waxahachie and Wills Point as well as all the surrounding communities and cities.

Our Services Area

Cedar Creek Lake, Henderson County, Ellis County, Kaufman County, Navarro County, Rockwall County, Van Zandt County and surrounding counties and cities including Athens, Balch Springs, Brownsboro, Canton, Chandler, Coffee City, Combine, Corsicana, Crandall, Cross Roads, Edgewood, Emory, Ennis, Eustace, Forney, Frankston, Grand Saline, Gun Barrel City, Jacksonville, Kemp, Kerens, Larue, Mabank, Malakoff, Martins Mill, Mesquite, Mineola, Payne Springs, Poyner, Richland Chambers, Scurry, Seagoville, Seven Points, Sunnyvale, Terrell, Tool, Trinidad, Tyler, Waxahachie and Wills Point.

Our Qualifications

  • Better Business Bureau Accredited Business
  • Insured
  • Guaranteed Workmanship
    • IICRC Certified – Clean Trust Certified Firm
    • IICRC Certified – Applied Structural Drying
    • IICRC Certified – Water Damage Restoration
    • IICRC Certified – Fire and Smoke Restoration
1st Call Restoration, LLC, Fire & Water Damage Restoration, Kemp, TX
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