What can I expect?
Our team will arrive promptly and immediate assess your situation. Based on the extent of damage, work may start at that time to avoid further issues. Our project manager will discuss any concerns you have as well as discuss the timeline for restoration and obtain an authorization to begin work. In most cases our project manager will provide a written estimate up front so there are no surprises. There are some situations with larger water losses or heavy smoke damage when accurate estimates cannot be known until after work has started and the full extent of the affected area is known. Typically in these cases an insurance claim will be necessary and we will work with your adjuster to determine a full scope of the damaged and affected areas. If this is the case our project manager will communicate this to you.