Fire Damage Restoration in East Texas
Fire damage doesn’t stop when the flames are out. Smoke, soot, odor, firefighting water, and unsafe debris can continue affecting your home or business.
Fire damage doesn’t stop when the flames are out. Smoke, soot, odor, firefighting water, and unsafe debris can continue affecting your home or business.
Fire damage doesn’t stop when the flames are out. Smoke, soot, odor, firefighting water, and unsafe debris can continue affecting your home or business.
Call 972-433-5814
Call (405) 873-8263
Our Fire Damage Restoration Process
Fire recovery moves faster when every step is planned and documented. Here’s how 1st Call Restoration handles a fire loss from first walkthrough to final repairs.
1
Phase 1
Inspection and Assessment
Our certified team walks the property, documents structural and surface damage, and maps out how far fire, smoke, and heat have traveled. This becomes the foundation for a detailed restoration plan and your insurance claim.
2
Phase 2
Property Stabilization
When the structure is exposed or unsafe, we secure it right away with board-up, roof tarping, debris containment, and temporary protection. Stabilizing the property early prevents secondary damage and keeps the work site safe.
3
Phase 3
Smoke, Soot & Odor Evaluation
The burn area is rarely the whole story. We evaluate soot deposits, smoke residue, odor penetration, affected contents, and the HVAC system to make sure nothing gets missed in the cleanup plan.
4
Phase 4
Cleaning, Debris Removal & Contents Care
Damaged materials are removed and affected surfaces are cleaned using methods matched to the residue type. We sort salvageable belongings from total losses and document everything, giving you a clear record for your adjuster.
5
Phase 5
Deodorization, Drying & Restoration
We treat lingering smoke odor at the source, dry out moisture left behind by firefighting efforts, and address compromised structural materials so the property is ready for rebuild.
6
Phase 6
Prepare and Complete Repairs
With mitigation wrapped up, we finalize the repair scope, walk you through next steps, and manage the transition into reconstruction so your property returns to its pre-loss condition.
Why East Texas Homeowners and Businesses Choose 1st Call
Trusted across East Texas for fast, reliable restoration services when homes and businesses need help most.

IICRC Certified Technicians
Certified restoration professionals trained to handle residential and commercial property damage.

BBB A+ Rating
A trusted restoration company committed to professional service and customer satisfaction.

Google Guaranteed
Recognized by Google for providing reliable, trusted service to local customers.

EPA Lead-Safe Certified
Certified to follow lead-safe practices when working on properties where lead may be present.

100% Satisfaction Guaranteed
We stand behind our restoration work and are committed to taking care of your property.
Serving Communities Across East Texas
1st Call Restoration provides residential and commercial restoration services throughout East Texas, with teams serving Tyler, Gun Barrel City, and surrounding communities.
Families Trust 1st Call on Their Worst Days
★★★★★
5.0
based on 500+ Google reviews
Frequently Asked Questions
We know emergencies are stressful. Here are answers to the most common questions.
Do I have to use the restoration company my insurance company refers?
No. As the homeowner, it is your choice which restoration company you use. You have the final say in who restores your property to its pre-damage condition.
Should I file a claim with my insurance company after water, fire, or storm damage?
Not always. While we cannot tell you whether to file a claim, our experienced team can help evaluate the damage and explain your options before you move forward.
Is it okay to start temporary repairs or cleanup before speaking with my insurance adjuster?
Yes. We can begin temporary repairs or water extraction while documenting the property damage and making the necessary information available to your insurance adjuster.
How are payments handled?
If insurance is involved, we work directly with your insurance company or adjuster and handle the billing process. You are responsible for your deductible. If insurance is not used, we accept cash, checks, and credit cards upon completion of services.
How much do residential or commercial restoration services cost?
The cost depends on the type and extent of the damage, the size of the affected property, and the services required. We provide free estimates and clearly explain what to expect before work begins.
How long do restoration services usually take?
Every situation is different. Depending on the type and extent of damage, property size, and services required, restoration can take anywhere from a few hours to several weeks or longer.
What should I do immediately after a fire?
Once the fire is out and restoration work can safely begin, contact 1st Call Restoration so the property can be inspected and the damage documented. If the structure is exposed or unsafe, the team can stabilize it with services such as board-up, roof tarping, debris containment, and temporary protection to help prevent further damage.
Can smoke damage be cleaned after a fire?
Yes. 1st Call Restoration evaluates smoke residue, soot deposits, odor penetration, affected contents, and HVAC systems as part of the fire restoration process. Affected surfaces are then cleaned using methods appropriate for the type of residue, and lingering smoke odors are treated at the source.
Does fire damage restoration include smoke and soot removal?
Yes. Smoke, soot, and odor are specifically addressed as part of 1st Call Restoration’s fire damage restoration process. The team evaluates the extent of smoke and soot contamination, cleans affected surfaces, removes damaged materials and debris, and treats lingering odors before the property moves into the repair and reconstruction stage.
Can my belongings be restored after fire damage?
Some fire-damaged belongings may be cleaned and restored, depending on the type and extent of the damage. 1st Call Restoration evaluates affected contents, separates salvageable belongings from total losses, and documents the items involved. Salvageable contents can then be cleaned using methods suited to their materials and the damage caused by smoke, soot, residue, or odors.
Related Restoration Services
Fire damage often requires additional cleanup and restoration services. Explore related services that may be needed after fire, smoke, water, or storm damage.
24/7 EMERGENCY RESTORATION
When Disaster Strikes, We’re Here.
Water, fire, and storm damage can get worse fast. Our local East Texas team is ready 24/7 to protect your property and start the restoration process.
4.9 Google Rating
·
BBB A+ Rating
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Free Inspection
~45 min On-Site
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24/7/365
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Local East Texas Crews