Water Damage Restoration in East Texas
Call Now 972-433-5814
Water damage spreads quickly and affects flooring, walls, ceilings, and structural materials. Our team responds quickly to remove water, dry affected areas, and restore your property.
Water damage spreads quickly and affects flooring, walls, ceilings, and structural materials. Our team responds quickly to remove water, dry affected areas, and restore your property.
Water damage worsens by the hour. Mold can begin growing within 24–48 hours. Call now before it becomes a bigger problem.
Call 972-433-5814
Call (405) 873-8263
Our Water Damage Restoration Process
No two water losses are exactly alike. The right approach depends on where the water came from, which materials absorbed it, and how far moisture has traveled beyond what’s visible. 1st Call Restoration builds a restoration plan around your specific situation, covering water removal, structural drying, cleanup, and the repairs needed to make your property whole again.
1
Phase 1
Inspection & Assessment
We start with a full assessment of the property, using moisture detection tools to locate water that has migrated behind walls and under flooring. Affected materials are documented, and we flag any electrical, structural, or contamination risks before work begins.
2
Phase 2
Water Source Control and Extraction
With the source stopped or contained, standing water is removed using truck-mounted and portable extraction equipment. This includes water trapped in flooring systems, basements, crawl spaces, and other hard-to-reach areas.
3
Phase 3
Structural Drying and Dehumidification
We place commercial air movers and dehumidifiers strategically throughout the affected areas, then track moisture readings in walls, ceilings, insulation, framing, and flooring daily until the structure reaches dry standard.
4
Phase 4
Cleaning, Sanitizing and Contents Care
Cleaning methods are matched to the water category involved. We also assess furniture, documents, electronics, and personal belongings to determine what can be dried, cleaned, and restored, and what may need pack-out and storage.
5
Phase 5
Repairs and Restoration
Once drying is verified, our team repairs or replaces damaged drywall, flooring, ceilings, trim, insulation, and other building materials to return the property to its pre-loss condition.
Why East Texas Homeowners and Businesses Choose 1st Call
Trusted across East Texas for fast, reliable restoration services when homes and businesses need help most.
IICRC Certified Technicians
Certified restoration professionals trained to handle residential and commercial property damage.
BBB A+ Rating
A trusted restoration company committed to professional service and customer satisfaction.
Google Guaranteed
Recognized by Google for providing reliable, trusted service to local customers.
EPA Lead-Safe Certified
Certified to follow lead-safe practices when working on properties where lead may be present.
100% Satisfaction Guaranteed
We stand behind our restoration work and are committed to taking care of your property.
Serving Communities Across East Texas
1st Call Restoration provides residential and commercial restoration services throughout East Texas, with teams serving Tyler, Gun Barrel City, and surrounding communities.
Families Trust 1st Call on Their Worst Days
★★★★★
5.0
based on 500+ Google reviews
Frequently Asked Questions
We know emergencies are stressful. Here are answers to the most common questions.
Do I have to use the restoration company my insurance company refers?
No. As the homeowner, it is your choice which restoration company you use. You have the final say in who restores your property to its pre-damage condition.
Should I file a claim with my insurance company after water, fire, or storm damage?
Not always. While we cannot tell you whether to file a claim, our experienced team can help evaluate the damage and explain your options before you move forward.
Is it okay to start temporary repairs or cleanup before speaking with my insurance adjuster?
Yes. We can begin temporary repairs or water extraction while documenting the property damage and making the necessary information available to your insurance adjuster.
How are payments handled?
If insurance is involved, we work directly with your insurance company or adjuster and handle the billing process. You are responsible for your deductible. If insurance is not used, we accept cash, checks, and credit cards upon completion of services.
How much do residential or commercial restoration services cost?
The cost depends on the type and extent of the damage, the size of the affected property, and the services required. We provide free estimates and clearly explain what to expect before work begins.
How long do restoration services usually take?
Every situation is different. Depending on the type and extent of damage, property size, and services required, restoration can take anywhere from a few hours to several weeks or longer.
What should I do immediately after water damage occurs?
Contact 1st Call Restoration as soon as possible so the property can be inspected and the extent of the damage assessed. The team can locate hidden moisture, identify any electrical, structural, or contamination risks, stop or contain the water source, and begin water extraction and drying.
How quickly should water damage be addressed?
Water damage should be addressed as quickly as possible because it can worsen by the hour. The site also notes that mold can begin growing within 24–48 hours, making prompt water removal and structural drying important to help prevent further damage.
What causes water damage in a home or business?
Water damage can result from different sources, and the right restoration approach depends on where the water came from, which materials absorbed it, and how far moisture has traveled through the property. 1st Call Restoration identifies the source and uses moisture detection tools to locate water that may have moved behind walls or beneath flooring.
Will water damage dry on its own?
Water can remain trapped in walls, ceilings, insulation, framing, flooring, and other hard-to-reach areas, even when surfaces appear dry. 1st Call Restoration uses commercial air movers and dehumidifiers and tracks moisture readings until the structure reaches a verified dry standard.
Does water damage restoration include repairs?
Yes. Once drying has been verified, 1st Call Restoration can repair or replace damaged drywall, flooring, ceilings, trim, insulation, and other building materials as part of the restoration process, with the goal of returning the property to its pre-loss condition.
Related Restoration Services
Water damage can lead to additional restoration needs, including mold remediation, contents restoration, and repairs. Explore related services that may help restore your property after water damage.
24/7 EMERGENCY RESTORATION
When Disaster Strikes, We’re Here.
Water, fire, and storm damage can get worse fast. Our local East Texas team is ready 24/7 to protect your property and start the restoration process.
4.9 Google Rating
·
BBB A+ Rating
·
Free Inspection
~45 min On-Site
·
24/7/365
·
Local East Texas Crews