Water, Fire & Storm Damage? We’re On Site in About 45 Minutes.
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BBB A+ Rated
500+ Reviews
10,000+ Claims Handled
GENERAL MANAGER
Here when you call
Complete Restoration Services in East Texas
Explore our complete restoration services for homes and businesses across East Texas. From water and fire damage to storm recovery and contents restoration, our team is ready to help you recover quickly and safely.
Your Neighbors, Not a National Franchise
Voted Best Restoration Company of East Texas for consecutive years, with additional honors including the Best in Town Readers’ Choice Award in Tyler and Best Restoration Company from the Cedar Creek Lake Monitor. With over 230 years of combined experience and more than 500 reviews, our team has earned the trust of homeowners and businesses across the region. For the highest quality service, call today!
230+ years of experience
With over 230 years of combined experience in commercial and residential restoration, as well as insurance procedures, it is our privilege to provide top-quality care to our customers across East Texas.
One Team, Start to Finish
Emergency cleanup, mitigation, reconstruction. 1st Call handles it all under one roof. That means fewer headaches, no finger pointing between contractors, and one point of contact who knows your project inside and out.
Fast response, day or night
Damage can spread quickly. Our team responds 24/7 to help reduce additional repairs and protect your property, usually arriving on-site within 45 minutes.
Restoring Properties. Helping People Recover.
With decades of combined experience in residential and commercial restoration, 1st Call Restoration provides expert property restoration across East Texas when damage happens. From initial mitigation through reconstruction, our team helps make the recovery process as simple and stress-free as possible.
From First Call to Fully Restored
1
Call our 24/7 team
Day or night, our team is ready to respond, assess the situation, and get help on the way.
2
We stop the damage
Our technicians quickly mitigate the damage, begin cleanup, and document everything needed for your insurance claim.
3
We restore your property
From cleanup through reconstruction, our team works to restore your home or business and get you back to normal.
Families Trust 1st Call on Their Worst Days
★★★★★
5.0
based on 500+ Google reviews
Serving Communities Across East Texas
1st Call Restoration provides residential and commercial restoration services throughout East Texas, with teams serving Tyler, Gun Barrel City, and surrounding communities.
Not an emergency? Tell us about it.
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Frequently Asked Questions
We know emergencies are stressful. Here are answers to the most common questions.
Do I have to use the restoration company my insurance company refers?
No. As the homeowner, it is your choice which restoration company you use. You have the final say in who restores your property to its pre-damage condition.
Should I file a claim with my insurance company after water, fire, or storm damage?
Not always. While we cannot tell you whether to file a claim, our experienced team can help evaluate the damage and explain your options before you move forward.
Is it okay to start temporary repairs or cleanup before speaking with my insurance adjuster?
Yes. We can begin temporary repairs or water extraction while documenting the property damage and making the necessary information available to your insurance adjuster.
How are payments handled?
If insurance is involved, we work directly with your insurance company or adjuster and handle the billing process. You are responsible for your deductible. If insurance is not used, we accept cash, checks, and credit cards upon completion of services.
How much do residential or commercial restoration services cost?
The cost depends on the type and extent of the damage, the size of the affected property, and the services required. We provide free estimates and clearly explain what to expect before work begins.
How long do restoration services usually take?
Every situation is different. Depending on the type and extent of damage, property size, and services required, restoration can take anywhere from a few hours to several weeks or longer.
Don’t Panic. Make the 1st Call.
Every minute counts when water is spreading or smoke is setting in. Our local crews are ready right now.
24/7/365
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Open All Holidays
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Free Estimates
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We Work With Your Insurance