Disaster Restoration Services in
Gun Barrel City, TX
When disaster strikes your Gun Barrel City home or business, 1st Call Restoration is here to help. We provide fast, reliable restoration services for water damage, fire and smoke cleanup, storm-related destruction, and more. As a trusted local provider, we respond quickly to minimize damage, restore your property, and guide you through every step of the recovery process.
Our Restoration Services in Gun Barrel City
Water Damage Restoration
From burst pipes to flooding, we respond fast to water damage in Gun Barrel City homes and businesses. Our team handles extraction, drying, and repairs to restore your space quickly.
Fire Damage Restoration
We clean up fire and smoke damage with care, removing debris, odors, and soot while working to restore what matters most. Serving Gun Barrel City with 24/7 response.
Storm Damage Restoration
Severe weather can hit fast. We handle roof tarping, board-up services, and structural repairs to protect your property and start recovery right away.
Contents Restoration
We clean, restore, and protect your belongings after disaster strikes, including furniture, personal items, and other salvageable contents.
Get in Touch with Our Gun Barrel City Team
Location Details & Contact Hours
Gun Barrel City Office Location
151 Cody Austin Street, Gun Barrel City, Texas 75156
Contact & Service Hours
Office number 903-546-7857
Emergency Business Hours 24/7
Office Hours
Monday – Friday
8:00 AM to 4:30 PM
Proudly Serving Gun Barrel City and Nearby Areas
We provide restoration services across Henderson County and surrounding communities. Below are some of the areas we frequently serve:
Whitehouse, TX • Bullard, TX • Tyler, TX • Longview, TX • Henderson, TX • Jacksonville, TX • Nacogdoches, TX • Lufkin, TX • Lindale, TX • Palestine, TX • Brownsboro, TX • Chandler, TX
Looking for service in a different area? Visit our Tyler restoration services page for full coverage and local support.
What Our Customers Are Saying
Tim King
18:04 04 Mar 25
Tristan Johnson was of great help. Very Courteous, knowledgeable, and understanding. He provided excellent customer service and arrived on time. He also provided updates on ETA. Great person who I feel can be trusted to get the job done right!
Cynthia Fagan
19:07 25 Feb 25
My church flooded and they came out the same day I called. William,Staton and Brigham were very professional and answered all of my questions. Thank you for doing such a great job.
Donna Morris
15:47 25 Feb 25
I am in the middle of dealing with my house flooding. 1st Call Restoration came to help within one hour of my phone call & started the water mitigation! They are about to start the rebuild. They are very knowledgeable & professional! But, the most important thing to me is they are very good at communicating & keeping me informed about when they will be here & what the next steps are in the process. Can’t stress enough how important that is to me. They hire good people! Everyone I have dealt with has been exemplary.
Rebecca Davis
20:36 19 Feb 25
I worked with Santos Cajero when we had major water damage and he was simply the BEST. He was professional, on time, and explained the entire restoration process thoroughly. I highly recommend this company and appreciate Santos’s help during a stressful time.
Michael Crutcher
15:07 17 Feb 25
It’s common to see 5-star reviews for this company due to it’s excellence in service, professionalism and knowledge of the industry not to forget their willingness to go above & beyond to restore a customers peace of mind….But This is a different and well deserved review. This is Literally the only company that I’ve witnessed, heard of and been a part of that genuinely cares about their employees like an authentic family. They are the most ethical, knowledgeable, kind, God-Loving down to earth and honest company I’ve ever been associated with. They are without a doubt, the #1 Water/Storm/Fire Damage Restoration company in Texas. It’s a hands down, no competition type thing. Trust me. If you need any services that include, Water Damage, Fire or Storm Damage, or Mold issues, this company is by far your best bet. Not only because of the level of service and expertise and satisfaction from the results you’ll receive but the genuine & authentic honesty and family oriented company that will be handling it. You can thank me later. This company is a MUST have in your Emergency Contacts. Have a Wonderful Day & God Bless.
Sharon Harvill
17:52 14 Feb 25
We had a water heater leak and Aaron and Jacob showed up to help us. They were very professional and polite I would highly recommend 1st call restoration
Pam Brimer
20:25 11 Feb 25
What a fantastic team of professionals. They were ALL top notch. Thanks so much. Thanks Tristin , Jacob ,Cayden, Aaron , Paul and William.
Ella Carmack
00:31 07 Feb 25
This is my second review. This is for the rebuild of the interior of our home. David and John both took such good care of rebuilding the walls, floors and painting our home. Both gentlemen are professional and knowledgeable of their job. Both very kind throughout the entire process. Rosie and her department was so great moving our furniture and all our things back in where they found it. I highly recommend 1st Call Restoration for getting the water out and getting us back in our home. We pray blessings on the company and all employees. Thank you
Selene Pulido
20:25 24 Jan 25
Thank you 1st Call Restoration for your service on one of the most difficult events of our lives. We had a house fire and 1st Call Restoration were so kind and informative. Tim came to the house within days to assess the damage. Aaron kept us up to date on each step of the fire demo. Jacob and Kayden did a wonderful job with demo. And last but not least Rosie, Alma and Sally were so great with assisting with inventory, getting our things that were able to be salvaged to us in a timely manner and always available anytime I had a question. We greatly appreciate everything you guys have done!
Kevin Patterson
17:52 20 Jan 25
We had never experienced a flood in our home before and had no idea where to start or who to call. After a quick Google search, I found 1st Call Restoration. Tristin and Aaron arrived within an hour and immediately began walking us through the entire process. They quickly got to work, setting up fans and starting the drying process right away. Their professionalism and efficiency were outstanding, and they were incredibly easy to work with. I’m so glad we chose to call them—highly recommend!
April Green
22:45 14 Jan 25
1st Call Restoration is properly named!! They should be your first call if you have any water or restoration service needs! We had a need and it took them 30 minutes to respond. Each step of the process was throughly explained along with all associated costs. I love how they use technology and tools to take all of the guess work out of it! Santos was an amazing representative and even prayed with us! He made us feel like family rather than a customer. They even handled all of our needs for our insurance company. Through this process, I’ve been stress and worry free! I highly recommend them!!
Austin Kvapil
20:26 09 Jan 25
1st call restoration helped my parents out when they had bad leak. They were very knowledgeable and assuring they could get the job done. After a few days of close mentoring, everything was dry and clean; ready for rebuild. Highly recommend this company to anyone who needs help with water restoration
stephen jacobs
13:31 03 Jan 25
Great company to clean up water damage. They were fast and did an amazing job. Tristin, Aaron, and Brigham were very professional and kept us updated through the process. I would highly recommend using them.
Debbie Jacobs
19:18 02 Jan 25
Fast, responsive, and reliable. Tristan was knowledgeable, thorough, and very polite. Brigham and Aaron were also very helpful. I would recommend them to family and friends.
Tristin Johnson
14:15 25 Nov 24
Carmela & Damon Stephen are Class Acts!
We recently experienced water damage in our home due to an attic leak. We are so grateful for the team at 1st Call Restoration Co.
Aaron and Jacob handled the mitigation and demolition, and they were fantastic! They worked efficiently and thoroughly, making sure everything
was cleaned up and safe. Jack is currently handling the appraisal and working directly with our insurance company. He has been wonderful
to work with. Samantha has been so great to work with dealing with everything. Heather expertly coordinated the restoration team of terrific
craftsmen and their teams. Heartfelt thanks to Demitrio and Oscar, Fidel and Louis. Beautiful work! Final thank you to our strong moving men,
Paul, Aaron, and Tristan! You are all Stars!
We recently experienced water damage in our home due to an attic leak. We are so grateful for the team at 1st Call Restoration Co.
Aaron and Jacob handled the mitigation and demolition, and they were fantastic! They worked efficiently and thoroughly, making sure everything
was cleaned up and safe. Jack is currently handling the appraisal and working directly with our insurance company. He has been wonderful
to work with. Samantha has been so great to work with dealing with everything. Heather expertly coordinated the restoration team of terrific
craftsmen and their teams. Heartfelt thanks to Demitrio and Oscar, Fidel and Louis. Beautiful work! Final thank you to our strong moving men,
Paul, Aaron, and Tristan! You are all Stars!
HJ Li
21:01 30 Oct 24
I highly recommend 1st Call Restoration. I contacted them for an estimate of water damage restoration in a room impacted by water heater leak. After a technician’s inspection, Ronnie Benavides (the technician’s manager) called me and provided a quote, with expanation of the scope of water damage and resoration process. When I asked him whether it would be a better option for me to replace the impacted carpet and pad, he did not push me toward acceptance of their quote. Instead he agreed that replacement, instead of restoration service, is a better option for me. He also confirmed that the drywall and baseboard would not need restoration work (unlike what another company told me). When I said I felt sorry that his technician wasted his time, Ronnie responded by saying that they want to have customers’ best interest and satisfaction in mind. So even if I did not hire them, they impressed me with their trustworthiness.
Thomas Hall
21:03 29 Oct 24
First Call Restoration was amazing. Aaron, Tristin, Jacob, Grant and Jack were extremely thoughtful, understanding and helpful. Very prompt and easily assessable. Helped us understand the process and walked us through everything. The water mitigation was thorough. We will also be using First Call for our reconstruction. Highly recommend.
Elements by 456
16:31 18 Sep 24
We had the best experience with 1st call! The day before opening the new resturaunt our front dining area had major leak. 1st call was there within minutes of calling them. Thank you for the A+ job!
Chesley Holstead
19:07 12 Sep 24
Amazing service. I highly recommend this company, shoutout to Tristin Johnson for helping us! Friendly, professional, and went above and beyond to help us with our kitchen leak. We called a few companies and this one was by far the most knowledgeable about leaks. Thank you!
Rocky weatherford
16:25 05 Sep 24
Aaron and Tristan did an amazing job evaluating our damage, getting machines set up to dry the wet areas, and clearly showing us what needed to be done. I highly recommend 1st Call Restoration to anyone who has water or storm damage. Our church has used them on several occasions and, if there is a need, we will use them again.
Vicki Boyd
22:28 25 Aug 24
I work for First Baptist Church of Tool and we had a flood from upstairs bathroom which flooded the bathroom by sanctuary and foyer and some of the sanctuary. Tristin and Aaron were on it very quickly. They worked very hard to get moisture out and fix our church. Thanks again to Tristin and Aaron
Lee Seward
21:06 09 Aug 24
Tristin, Kody and Aaron did a great job. Good communications throughout the process. Response time was amazing. Workmanship and understanding of the process, techniques and schedule all very good. Thank you.
Amy Laws
15:09 07 Aug 24
We called 1st Call immediately after the plumber stopped the water leak. They showed up ASAP, had great communication, and did a great job of remediating the damaged areas.
Jan Reynolds
19:11 29 Jul 24
This group of people are all on the work in a way you don’t see anymore. Tyson, Heather, Jamie, and Rosie have an organization that work like a machine that cares. Felix and Jose have teams that get the job done well and on schedule. I am completely pleased beyond measure! Thank you all so much!
Rebecca Taylor
16:33 23 Jul 24
Aaron came to the house to address the water damage issues. His explanations were very clear and detailed. I knew exactly what to expect each step of the process. He was excellent at communicating the daily progress and expectations for the next day. I would highly recommend 1st Call and Aaron.
Rick Morrow
21:42 19 Jul 24
I am very pleased with all that Santos did in helping with the water problem in my home. He was honest, polite, and caring. He always explained what needed to be done and next steps. He always arrived when he said he would. He worked in a very professional manner and was very knowledgeable about what needed to be accomplished. Thanks so much.
Kelly Mcdonald
15:40 16 Jul 24
We had a chimney fire back in January so our damage was fire, water and smoke and much more extensive than anyone had initially expected. 1st Call handled everything, from beginning to end, with professionalism, courtesy and attention to detail. I am so very thankful to every single person who helped put our home back together. I can’t speak highly enough of each one of them. Wendy McDonald
Bryce O.
18:05 12 Jul 24
Aaron Rogers, this guy was awesome, we ended up not needing to have any service but he pointed me in the right direction and the best way to deal with the situation as it was a very small issue.
If you ever need any help Aaron is your guy.
If you ever need any help Aaron is your guy.
Carson Lindsay
22:18 30 May 24
We had a bathroom sink pipe burst and it flooded our entire home. The entire team was amazing from start to finish. Santos was always available to answer questions and checked on us throughout the entire process. 10/10 recommend this company! Thank you Santos, and team!
Aaron FIkes
19:06 30 May 24
Santos the Technician and Candyce the manager over our account were amazing to work with. I would definitely recommend this company to anyone. They definitely take pride in their job and actually care about the people, and that is very hard to find these days.
Beatrice Lozano
18:17 24 May 24
I had a great experience with the restoration worker, Grant who came to address water damage in my home. His explanations were incredibly clear and detailed, making the whole process much easier to understand. I truly appreciated his expertise and communication skills throughout the visit. Highly recommend!
Also, thank you to Heather Adams who is part of the marketing team, for reaching out to her restoration team and getting this process started for us!
Also, thank you to Heather Adams who is part of the marketing team, for reaching out to her restoration team and getting this process started for us!
Kathy Sloan
13:29 30 Apr 24
What a great company to work with. My 91 year old mother had a horrendous leak and 1st Call helped her with the repairs on the interior of her house. They explained everything to her and myself. The quality of the work is top notch and everything they said they would do has been done. Their group also unpacked the boxes and moved her furniture back in to place and the group that did that were wonderful – friendly and showed care with her items. I would highly recommend them. We worked closely with Heather and would absolutely so it again if we needed to.
Jon Vines
18:30 19 Apr 24
Aaron Rogers and his crew were amazing. From the initial call to completion, communication, timely service and professionalism were tip top. Tim runs an amazing business and has some great people in place to help in these times of need!
Angela Gurley
02:24 29 Mar 24
We were out of town when our house flooded from a busted hot water heater. We called 1st Call Restoration. They arrived immediately, quickly assessed the situation, started working to remove the water and dry the flooded areas. They were so efficient, we hired them to do everything from demolition to restoration. Mike, Ronnie, Noel, Santos, and Jack were all amazing! They provided excellent customer service, were very thorough, professional and friendly. This company is the total package!
LYFTY Joe
21:26 26 Mar 24
1ST CALL RESTORATION IS ALSO THE LAST CALL YOU WILL HAVE TO MAKE. EVEN BEFORE THE WATER MITIGATION WAS DONE THE “CONTENT DEPARTMENT” STARTED TO PACKAGE, WRAP, AND BOX EVERYTHING IN THE HOUSE, FURNITURE, CLOTHES, DISHES, NIC-NACS, PAINTINGS, ETC. THE FURNITURE THEY PADDED, WRAPPED, AND SHRINK WRAPPED (WATERPROOFED/ DUST PROOF), THE CLASSES AND DISHES WERE INDIVIDUALIED WRAPPED & PADDED. THE CARE AND CONCERN AND RESPECT THEY SHOWED TO OUR BELONGINGS(EVEN OUR JUNK) WAS REMARKARLE.
WE OPTED FOR A ON-SITE CONTAINER FOR STORAGE AND AS IT BECAME EVIDENT WE WOULD NOT BE ABLE TO FIT EVERYTHING THEY ORDERED ANOTHER IMMEDIATELY. I HAVE MOVED TOO MANY TIMES TO COUNT AND NEVER HAVE I SEEN THE CARE THEY USED IN MOVING.
WHEN IT CAME TIME TO MOVE BACK IN AFTER THE RESTORATION WORK WAS DONE THE SAME CREW RETURNED , SHARON, ALMA, ADRIANA, SALLY, AND LAURA AND BEGAN TO CLEAN, WE HAD OAK FLOORING REPLACED, WHICH MEANT THEY HAD TO SAND AND LEVEL THE FLOOR. YOU WOULD NOT BELIEVE THE AMOUNT OF DUST & SAND THAT LEFT. THE LADIES MADE IT DISAPPEAR, THEY WIPED DOWN THE WALLS, CLOSETS, FANS, LIGHTS, FLOORS. CABINETS, BATHS. I DO NOT THINK THERE WAS A SURFACE IN THE HOUSE THEY DID NOT TOUCH TWO OR THREE TIMES.
BEFORE THE LOAD OUT THEY TOOK PHOTOS OF EVERYTHING. CLOSETS, FURNITURE, CABINETS, DRAWERS, SPICE RACKS, DISHES. THE MOVE IN WAS HANDLDED WITH THE SAME CARE, AND CONCERN AS THE MOVE OUT. WHEN YOU CAN LOOK IN YOUR CLOSET AND THE CLOTHES ARE HANGING IN THE SAME ORDER AND YOUR “SOCK DRAWER” LOOKS THE SAME YOU WONDER IF YOU EVER MOVED OUT.
THE LADIES, AND SHARON, ALILA, ADRIANA, SALLY, AND LAURA TREATED OUR BELONINGS AS IF THEY WERE THEIR OWN.ENOUGH CANNOT BE SAID ABOUT THEIR PROFESSIONAL WORK AND CONCERN FOR OUR HOUSE AND THINGS.THE CONTENTS DEPARTINENTI SHOULD BE PROUD OF THEM….AND I DON’T KNOW HOW MUCH YOU PAY THEM BUT ITS NOT ENOUGH!
WE OPTED FOR A ON-SITE CONTAINER FOR STORAGE AND AS IT BECAME EVIDENT WE WOULD NOT BE ABLE TO FIT EVERYTHING THEY ORDERED ANOTHER IMMEDIATELY. I HAVE MOVED TOO MANY TIMES TO COUNT AND NEVER HAVE I SEEN THE CARE THEY USED IN MOVING.
WHEN IT CAME TIME TO MOVE BACK IN AFTER THE RESTORATION WORK WAS DONE THE SAME CREW RETURNED , SHARON, ALMA, ADRIANA, SALLY, AND LAURA AND BEGAN TO CLEAN, WE HAD OAK FLOORING REPLACED, WHICH MEANT THEY HAD TO SAND AND LEVEL THE FLOOR. YOU WOULD NOT BELIEVE THE AMOUNT OF DUST & SAND THAT LEFT. THE LADIES MADE IT DISAPPEAR, THEY WIPED DOWN THE WALLS, CLOSETS, FANS, LIGHTS, FLOORS. CABINETS, BATHS. I DO NOT THINK THERE WAS A SURFACE IN THE HOUSE THEY DID NOT TOUCH TWO OR THREE TIMES.
BEFORE THE LOAD OUT THEY TOOK PHOTOS OF EVERYTHING. CLOSETS, FURNITURE, CABINETS, DRAWERS, SPICE RACKS, DISHES. THE MOVE IN WAS HANDLDED WITH THE SAME CARE, AND CONCERN AS THE MOVE OUT. WHEN YOU CAN LOOK IN YOUR CLOSET AND THE CLOTHES ARE HANGING IN THE SAME ORDER AND YOUR “SOCK DRAWER” LOOKS THE SAME YOU WONDER IF YOU EVER MOVED OUT.
THE LADIES, AND SHARON, ALILA, ADRIANA, SALLY, AND LAURA TREATED OUR BELONINGS AS IF THEY WERE THEIR OWN.ENOUGH CANNOT BE SAID ABOUT THEIR PROFESSIONAL WORK AND CONCERN FOR OUR HOUSE AND THINGS.THE CONTENTS DEPARTINENTI SHOULD BE PROUD OF THEM….AND I DON’T KNOW HOW MUCH YOU PAY THEM BUT ITS NOT ENOUGH!
Dean Lucas
14:47 26 Mar 24
We were distraught to find our home flooded, but so very grateful that we called 1st Call Restoration because the team was pretty amazing. They were extremely responsive, showing up at the house within an hour of our call. They did such a great job mitigating the damage, we ended up contracting them to also do the reconstruction. Mike, Jacob, and Ronnie were professional and respectful of our property. They were very transparent with great communication throughout the entire process. Hope you never have an emergency like ours, but if you do, we highly recommend 1st Call Restoration.
Gretchen Spinner
13:48 27 Feb 24
A friend recommended 1st Call Restoration based on her experience with Aaron Rodgers from the company. I requested Aaron when my elderly mom had a slab leak that flooded part of her house. When Aaron came out he was very thorough and patient with my mom. He tested all areas of the house and made recommendations based on his findings. He was professional and courteous. Based on our experience I would absolutely recommend 1st Call Restoration and their employee Aaron Rodgers.
John Hendry
16:38 07 Feb 24
Incredible service! A pipe burst in my vacation home. I didn’t learn about it until 12-18 hours later. I called 1st Call. Tristan and Stayton arrived a short time later (middle of the night) to begin water evacuation. Noel, Stayton, and Anthony returned over several days to handle the dry-out and demo. The damage was extensive but they did an awesome job. Within a week they had everything dried out and torn out. If Google allowed a 6-Star rating, they would get it from me.
douglas cochran
16:25 02 Feb 24
Mike and Jacob did Great Job! I would highly l recommend this company.
Frank Snow
23:04 24 Jan 24
1st Call Restoration has been spot on! I am very impressed with the outstanding service we have received. Mike Crutcher has gone out of his way to make sure we are taken care of. The two young ladies on the demo crew also very hard working and polite.
I would definitely recommend this company!
I would definitely recommend this company!
Courtney Dickens
22:24 19 Jan 24
Incredible service! Tim, Michael, Jack, Aaron and the rest of 1st Call Restoration did an amazing job when our business had recent water damage due to freezing temperatures. Great communication and response time: literally a matter a minutes from the time we called, to when they showed up. Thank you!
Paul Samantha Crabtree
20:02 18 Jan 24
Our dishwasher flooded our kitchen. Aaron, Santos and Stayton were very quick to respond. Jamie as well as the other front office team was super helpful with filing an insurance claim. I was very nervous that I would have to pay a large bill for all the work they did, but that was not the case. These guys are very familiar with what insurance will need to cover the claim (pictures, video’s, sketches of the house). Very happy with all the people we came into contact with at 1st Call Restoration in Gun Barrell, TX.
Jennifer Hanna
20:41 09 Jan 24
Michael Crutcher made sure that all of my concerns were satisfactorily addressed and that I understood the assessment and next steps. I had a very positive experience.
Jo Anna Matejka
23:22 19 Dec 23
1st Call Restoration did a great job handling my catastrophe. Mike Crutcher was very professional & always kept me informed about what was going on every step of the way. He was very knowledgeable. I appreciate him and 1st Call very much. Thank you.
jerry sanders
17:58 06 Dec 23
What a team, Erin, Mike and Tristin make. These guys were prompt, professional, and did an excellent job with our demolition. I’m so impressed that I will hire them for the rebuild! Thank you 1st Call!
Margo Crawford
18:42 29 Nov 23
Ronnie, Jacob and Aaron helped us a lot. I would definitely recommend 1st Call Restoration.
P Chapman
23:47 22 Nov 23
November 15th at 5:00 in the morning I stepped out of bed into water standing on the floor. It was partially in our bedroom, in both bathrooms, hallway and kitchen. After the plumbers found and fixed the leak, Michael from 1st Call Restoration came out and set dryers up. He has been very professional and knowledgeable about everything, answering every question and keeping us informed every step of the way. Jack came out to do the assessment, along with Ronni and his crew to take flooring up. They too are extremely professional and knowledgeable about everything. They have all been so helpful, supportive and wonderful during this very stressful time. This is such an amazing team of people who go above and beyond for their customers! We are only half way through this journey, but I already know they will always be our 1st Call in a situation like this! Thank you guys for everything!
Tammy Armstrong
18:21 07 Nov 23
First met Tristen the afternoon I called, he came right out and got ya started. The next morning Michael and Jacob came out to finish the assessment and after that they completely handled our catastrophe. Thank y’all so much, can’t say enough good things about them. The demo crew came in Jessie and his wife Valerie with their crew. Amazing!!! So very nice, professional and hard working. Michael always made sure we understood what was happening which helped out so much! My husband and I were devastated with the damage caused by the water leak, but the crew from 1st Call were amazing. Thank you so much Michael, Jacob , Tristen, Jessie and Valerie for all of your help in this trying time. Michael, we truly appreciate you going above and beyond to help us out. Thank you!!!!
dustin hunt
20:23 02 Nov 23
1st call restoration great people to work with highly recommend them for your restoration needs.
Lara Burnside
00:56 31 Oct 23
From the very first call our experience was fantastic! Samantha was able to schedule Tristan to come out the same day – he was fabulous, professional, kind and knowledgeable. Aaron came out to do the work and he was also wonderful. He is clearly an expert and goes above and beyond. The work was completed timely, with excellence and professionalism. They kept the rooms clean and did an excellent job with the mitigation work! We could not be more pleased!!! Highly recommend for any needs you have. This team is top-notch and made a really awful situation as good as it could be! Excellent people, excellent work, excellent service!
Deborah Shuford
16:31 30 Oct 23
Great great company. Tim went the extra mile in helping me file and handle the insurance claim. Tyson was so helpful in explaining the issues and how to resolve them. Heather, what can I say about Heather…. Wonderful, helpful, encouraging, kind, honest and caring are a few words to describe her. The company in total was great. The work is top notch and the people are professional. I would recommend them for any job.
Stacey Orms
02:22 30 Oct 23
I can’t express enough how much I appreciate Heather and Tim and Tyson! They did an amazing job and went above and beyond to get my moms house fixed and back in order after her water damage. Honesty and hard work isn’t always found these days but we found a true gem in these guys. If you are looking for a company look no further, you will not go wrong using 1st call restoration! Highly highly recommend Heather and the team at 1st call restoration!
Connie Griffin
15:58 15 Sep 23
Unfortunately this is NOT my first time using 1st Call Restoration services. But FORTUNATELY they are the best of the best when it comes to emergency remediation from storms or sewer backup into my new home. Ronnie and the crew always communicate clearly with the homeowner, and explain the cleanup and drying process thoroughly. They called in advance to let me know then they were coming daily to monitor the moisture levels. They removed furniture and flooring from the flooded areas in my home, and set up drying equipment and dehumidifiers in the same initial call which by the way was a very prompt response for such an early morning call. Always courteous! Always professional! Always prompt! Always respectful of the owners home and furnishings when working! and as the logo states they always “Restore Peace of Mind”.
I highly recommend Ronnie and all the crews employed by 1st Call Restoration. They are the BEST!
Connie G.
I highly recommend Ronnie and all the crews employed by 1st Call Restoration. They are the BEST!
Connie G.
Christine Prose
20:11 30 Aug 23
A water pipe broke in my master bath by the commode in the middle of the night. The water flooded my master bathroom, large closet and quickly seeped through the wall to the next bedroom. I had to call 911 as I could not turn off the water at the street. The Fire Department responded and were able shut off the gushing water. The fireman suggested that I contact 1st Call Restoration. I called and am so thankful that I did! Aaron, Ronnie, Sally and Adriana were here and quickly assessed the situation, and began boxing up all of my clothes, bathroom items and getting them out of the way. Then they began removing all of the damaged tile, carpet, baseboards and some of the dry wall. Once that was complete they set up dryers to ensure no dampness would remain. They were the most professional and caring team. Always on time, answered every question and ensured that I was confident in the process. Great followup as well! I highly recommend 1st Call Restoration!!! They are a true blessing!
Jonell Randall
01:12 26 Oct 21
Adam, Marty, Shane, Bryan, Aaron and Jamie are remarkable. Professional, on time, responsive, thorough, polite and professional are just a few descriptors of this great company and staff. This is the second time I have used First Call. Never disappointed! Awesome job!
Misty Bowman
16:28 22 Oct 21
Adam and his team did a great job at cleaning up our water damaged floors and ensuring that the walls were dry. They were very fast and professional and showed up when they said they would. Jamie in the office was also great at answering and addressing all of my questions and concerns. I would highly recommend this company to anyone in need of restoration services.
Debbie Stanford
01:20 02 Oct 21
These guys were great! Aaron, Shane and Rosie made this experience a lot better than it could have been. They responded within 2 hours and began drying things out, assisted us with getting some of our personal things out so they could begin the process of packing up our home. The girls that assisted Rosie were so kind and that made it alot easier to drive away as they packed up our entire home. We feel as if we were highly blessed by your employees. We definitely have shared our experience with your company with many of our friends and family.
Houssam Aljamal
17:57 08 Sep 21
Controlled the sewage back up pretty quick and started the cleanup process fast & professionally
Tim Vaughan
20:55 03 Sep 21
I called 1st call on a Friday night. About an hour later, Aaron Rogers showed up and did an outstanding job, from start to finish. He took care of everything, and kept me informed every step of the way. I would offer to help, and he wouldn’t let me.
He was prompt, thorough and tireless. I can’t say enough about him and 1st call. I would use them again in a heartbeat.
He was prompt, thorough and tireless. I can’t say enough about him and 1st call. I would use them again in a heartbeat.
Frequently Asked Questions About Restoration in Gun Barrel City
How quickly can you respond to a water damage emergency in Gun Barrel City?
1st Call Restoration responds fast to water damage emergencies in Gun Barrel City, with an average on-site arrival time of approximately 45 minutes. Our local crews are available 24/7 and arrive equipped to stop the source of water, prevent further damage, and begin professional water extraction and drying immediately.
Do you work with homeowners’ insurance for fire and storm damage claims?
Yes. We work directly with most homeowners’ insurance providers for fire, storm, and water damage claims. Our team helps document the damage, communicates with adjusters, and ensures the restoration process aligns with insurance requirements, making the claims process smoother and less stressful for you.
What should I do immediately after discovering storm damage to my property?
After discovering storm damage, prioritize safety first. If it’s safe to do so, protect the property from further damage by covering exposed areas and avoiding standing water or compromised structures. Then contact 1st Call Restoration right away. We can assess the damage, provide emergency mitigation, and help guide next steps, including insurance documentation.
Can you help with both residential and commercial restoration in Gun Barrel City?
Absolutely. 1st Call Restoration provides both residential and commercial restoration services in Gun Barrel City. Whether it’s a home, office, retail space, or large commercial facility, our team has the equipment and experience to handle projects of any size
What types of storm damage do you typically handle in Northeast Texas?
We handle a wide range of Northeast Texas storm damage, including wind damage, roof leaks, fallen trees, flooding, and water intrusion. Our services include emergency board-up, water removal, structural drying, and full restoration to return your property to pre-loss condition.
OUR QUALIFICATIONS
Need Help Now? Contact 1st Call Restoration in Gun Barrel City
Whether you’re dealing with water, fire, or storm damage, our team is ready to respond 24/7. Get in touch today to start the restoration process and protect your property.